TERMS AND CONDITIONS

PERSONAL INFORMATION

Nalangam Private Limited (Company) is the licensed owner of the brand “Growzeri” and website growzeri.com. Nalangam Private Limited respects your privacy and provides briefly the manner your data is collected and used on the website.

As a visitor/customer you are advised to read the Privacy Policy carefully. It is strongly recommended that you read and understand these ‘Terms of Use’ carefully, as by accessing this website; you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company.

For any clarifications regarding the Terms of Use, please to contact us at admin@growzeri.com

SERVICES OVERVIEW

As part of the registration process on the website, Growzeri may collect the following personally identifiable information about you: Name including first and last name, email address, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the website you visit/access, the links you click on the website, the number of times you access the page and any such browsing information. Growzeri is an online platform for the customers/consumers to browse and purchase products displayed in the website. The Company therefore disclaims all warranties and liabilities associated with any product offered. Transactions through Growzeri may be subject to a delivery charge where the minimum order size or all other criteria as defined by the company is not met. You will be informed of such delivery charge at the stage of check-out for a transaction.

ELIGIBILITY

Growzeri services would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the website. Minor i.e. under the age of 18 years but at least 13 years of age you may use the website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited. The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement Purchase in Growzeri is intended for end consumers for domestic consumption only. Growzeri does not permit purchase by retailers, wholesalers and any other institutions not intended for domestic consumption.

LICENSE & WEBSITE ACCESS

NALANGAM PRIVATE LIMITED grants you a limited sub-license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the company. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of company You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the website or of Nalangam Private Limited and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the website’s or Nalangam Private Limited’s name or Growzeri’s name or trademarks without the express written consent of Nalangam Private Limited. Any unauthorized use terminates the permission or license granted by the Company.

ACCOUNT & REGISTRATION

Registration and login is compulsory to complete the purchase from Growzeri, The registration and account details should be current and correct for all communication related to the purchases from the website. As a part of agreeing to the terms and conditions, Growzeri may send promotional communication and newsletters from time to time.

PRICING

The company aims to sell products at market price/MRP unless otherwise mentioned. The price displayed/mentioned at the time of ordering will be the price charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, there are neither additional charges nor refunds as the case may be at the time of delivery.

MY CASH

Maximum of 10% of bill value can be utilized from your "MY CASH" on every successful order.

COMBO PRODUCT

Coupons / Offers / Cashback are not applicable on Combo products

CANCELLATION BY COMPANY / CUSTOMER

Cancellation of orders once placed is not feasible for operational reasons. However, in case of any unforeseen circumstances, customers can cancel by contacting our customer service. Growzeri reserves the right to decide to approve / reject any cancelation request and effect refund / retain.

RETURN & REFUNDS

Growzeri has easy returns and refund policy which allows customers to return any product if they are not of satisfactory quality or contains any defect. Customers have to return the product at the time of delivery to enable us to communicate the defect to the concerned manufacturer/company. It is also requested that a user should check if the product seal is intact (i.e. not broken) while accepting the order to avoid any kind of damage related complaints post-delivery.

A credit note will be issued for the value of returned products which will be credited to your account on the website. This can be used to pay your subsequent purchase from Growzeri.

The total value of returned products can be seen under “My Returns” in the website. The total value should be used during the next subsequent order made in the website. Fragmenting of the total value amount is not possible. If there is amount available in My Cash Wallet and My Returns, clubbing of both is not allowed.

YOU AGREE AND CONFIRM

  • That in the event of delivery failure occurring on account of mistake by you due to wrong/incorrect information regarding wrong name or address or any other wrong details, any additional cost incurred to Growzeri towards attempt to redelivery shall be claimed from you.
  • That all the services provided by the website, its affiliates, consultants and contracted companies, will be used by you for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the website.
  • You will provide authentic and true information in all instances where such information is requested of you. Nalangam Private Limited reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this website .
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

APPEARANCE

Every effort has been made to display the colors of the products that appear on the website as accurately as possible. Appearance of the products displayed may vary as per the colour setting of the personal devices of customer. Hence we do not provide any guarantee if there is any change in the colour/appearance of the products that appear in our website with displayed colour in your device.

AMENDMENT OF TERMS & CONDITIONS

Nalangam Private Limited may amend the Terms & Conditions at any time without any prior notification. Version displayed of these Terms & conditions at any given time is deemed to be the latest. It is mandated that you regularly review them and if any Terms & Conditions is not acceptable to you, you are recommended to discontinue using the service. You are deemed to have agreed and abide by the amended Terms & Conditions of use of this website when you continue to use the service.

COUPONS AND PROMO CODES

Coupons and promotional codes may be issued from time to time by Growzeri entitling you to encash the applicable value against purchases made with Growzeri. The terms and conditions regarding the validity and any other such criteria will be displayed upon issuance of the coupon/offers.